data processing and protection policy

This document contains all the information relating to the processing and protection of your personal data by cysensic s.r.o., with registered office at Tržiště 372/1, Malá Strana, 118 00 Prague 1, ID No.: 193 25 797, registered in the Commercial Register maintained by the Municipal Court in Prague under file No. C 384789 and your rights related to this processing.

We obtain and process your personal data strictly in accordance with the relevant legal regulations (in particular Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), Act No 110/2019 Coll, No. 480/2004 Coll., on certain information society services, as amended), or regulations that will amend or replace them in the future).

The processing of personal data is always carried out only to the extent determined by the specific purpose of the processing.

Identity and contact details of the controller

The controller of your personal data is cysensic s.r.o., with registered office at Tržiště 372/1, Malá Strana, 118 00 Prague 1, ID No.: 193 25 797 (hereinafter referred to as “cysensic” or “controller”).

In case of any requests for information on the processing of your personal data or in order to exercise your rights as a data subject, please contact us at or at the address of the Controller’s business premises (cysensic s.r.o. Tržiště 372/1, Malá Strana Praha 1, 118 00 Prague 1, Czech Republic). In some cases, the controller is entitled to request verification of your identity in order to prevent unauthorised persons from accessing the personal data requested.

The company has not appointed a data protection officer.

Purpose, scope and legal title of the processing of your personal data

cysensic does not collect any personal information on this website except:
1. the handling of enquiries or requests for information sent via the contact form or by email,
2. anonymous evaluation of user behaviour on the website by means of cookies.

You provide your personal data for both of the above purposes entirely voluntarily. You are under no obligation to provide it. If you do not provide your personal data, you are not subject to any penalty.

1. Contact form and email
If you use the e-mail contact or the contact form on this website to contact cysensic, the administrator will process your name, e-mail address and other personal data contained in the sent message (e.g. phone number, address, position, etc.). The controller will process your personal data on the basis of a legitimate interest (legal title according to Article 6(1)(f) GDPR) for the purpose of preparing a response to an enquiry and/or processing a request for information.

2. Cookies
For the purpose of analysing your behaviour and preferences on the website, the performance and customisation of the website content and the display of personalised online advertising and marketing campaigns, we are entitled to process your personal data by means of so-called cookies, small text files containing information about your preferences, behaviour, browser settings or identity in the online space.

The processing of personal data by means of cookies takes place on the basis of your consent (legal title under Article 6(1)(a) GDPR), which you can give on our website via the so-called cookie banner displayed on your first visit to this website.

The period for which your personal data will be processed

We will only process your personal data for the period of time required by law, i.e. for the time necessary for the purpose of the processing. For legitimate interest reasons, we will retain your personal data for a maximum of 1 year from the date of sending the contact form or the last email contact, unless you object to this processing beforehand. Your personal data processed within the cookies based on your consent will be processed until the expiry of the stored cookies described in the cookie banner, but no longer than 13 months from the date of their creation. You can always withdraw your consent to the processing of personal data.

Withdrawal of consent to the processing of personal data

You can withdraw your voluntary consent to the processing of personal data via cookies at any time, free of charge, either by using the cookie deletion function in your browser or by sending an email to: If you withdraw or restrict your consent, we will stop using your personal data to the extent applicable for the purposes in question and, unless we have other lawful grounds for processing it, we will securely delete it. However, withdrawal of consent does not affect the lawfulness of the previous processing of such personal data.

Persons with access to your personal data

The controller and its selected employees will have access to your personal data. Third party processors may also have access to your personal data for as long as necessary and to the extent necessary, provided that they provide appropriate safeguards, that their processing complies with all the requirements of the GDPR and that they sufficiently protect your rights and your personal data.

Your rights in relation to the processing of your personal data

You have the right to revoke your previously granted consent to the processing of your personal data at any time, to request access to your personal data, rectification or completion of your personal data, deletion of your personal data, transfer of your personal data, restriction of processing, object to or complain about the processing of your personal data on the basis of legitimate interest, be informed of a personal data breach, as well as other rights set out in the GDPR.

You will receive information about the measures taken within one month. This period may be extended by a further two months if necessary and taking into account the complexity and number of requests. If necessary, we will inform you of any extension within one month of receipt of the request.

Right to lodge a complaint with the supervisory authority

At any time, you may file a complaint regarding the processing of your personal data or the controller’s failure to comply with its obligations under the GDPR with the supervisory authority – the Office for Personal Data Protection, located at Pplk. Sochor 27, 170 00 Prague 7,